What you’ll be doing:

As a Business Development Executive, you will play a pivotal role in growing our Business Flyer program. Based in our Brisbane head office, this phone-based position focuses on warm sales, where you’ll manage a portfolio of over 150 potential clients. Your mission? To nurture relationships, convert leads into loyal customers, and drive revenue growth. With a steady flow of inbound leads and existing clients, you’ll have endless opportunities to close deals and make a meaningful impact. Plus, you'll get to represent Virgin Australia at key events, expanding your network and amplifying your success in the sales arena.

In addition you will:

• Exceed sales targets and drive revenue growth within the SME Business Flyer program.
• Actively engage leads and close sales to increase value from existing clients.
• Shape revenue strategies that boost program engagement and quality of revenue.
• Meet daily call targets to nurture client relationships and meet customer needs.
• Partner with your team to hit SLAs, supporting revenue growth and stellar customer service.
• Work with management to refine and implement a customer engagement strategy.
• Professionally manage calls and emails, ensuring every interaction is seamless.
• Assess client needs and provide tailored solutions with confidence and expertise.
• Deliver clear, accurate information on Virgin Australia’s full suite of products to advise and support customers effectively.

Please note this is a 12-month maternity leave opportunity. 

You’ll thrive in this role if you have:

• Proven experience in meeting and exceeding revenue targets, with a strong ability to close deals.
• Ability to identify new opportunities, convert leads, and grow an existing client portfolio.
• Exceptional rapport-building skills to foster long-lasting client relationships that encourage repeat business.
• Skilled in maximizing revenue by upselling and cross-selling Virgin Australia’s products and services.
• Proactive and goal-oriented approach to capturing and leveraging sales opportunities.
• Excellent communication and presentation skills, with the flexibility to adapt to diverse client needs.
• Experienced in managing a high-volume sales pipeline, consistently achieving KPIs and sales metrics. 

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
• One of Brisbane’s most admired head office locations, with South Bank train station, a supermarket, pharmacy, and lunch options downstairs plus a 5-minute walk to the Busway, a rooftop restaurant and onsite gym (with a low membership fee) and South Bank Parklands just across the road
• Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
• Cheaper hospitality, retail, technology, beauty and wellness services
• A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial
• ‘Dress for Your Day’ – enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you.